Beauty Appointments. Walk In Queues. Payments. All in One Platform.

For customers: Search for nearby beauty and wellness professionals, view real-time availability, reserve an appointment, or join a live walk-in queue. Receive live updates, chat with your provider, and pay securely—all in one app. For businesses: Manage appointments and walk-ins, accept payments, communicate with clients, offer subscriptions, and grow your business with one powerful platform.

Harmelix is expanding across multiple cities and countries. To see which beauty and wellness businesses are available near you, simply enter your location in the app or on our website. Don’t see your favorite provider yet? Invite them to join Harmelix so you can book appointments, join live queues, and connect with them in one place.

Harmelix helps beauty and wellness businesses attract new customers, manage appointments and walk ins, accept payments, reduce no shows, communicate with clients, and grow their business, all from one powerful platform.

Harmelix is $9.99 per month or $99 per year for businesses. As a special Founding Member offer, the first 100 businesses can secure Lifetime Access for just $99, a one time payment with no recurring monthly or annual subscription fees.

Simply create a business account, verify your business information, add your services, pricing, availability, photos, and payment details. Once approved, your business will be visible for customers to discover and book.

Yes! Harmelix gives you full control over your business address. If you operate from home or prefer not to display your location publicly, you can choose to keep your exact address hidden. Your address will only be shared with confirmed customers according to your selected Address Visibility Settings, helping protect your privacy while ensuring customers receive the information they need before their appointment.

Your business will still appear in the Harmelix marketplace based on your city, neighborhood, ZIP/postal code, service area, and approximate location. Customers can discover your business, browse your services, view your profile, ratings, pricing, and availability without seeing your exact address. If you've chosen to hide your address, your precise location will only be shared with confirmed customers according to your selected Address Visibility Settings. This allows you to enjoy the full marketing and discovery benefits of the Harmelix marketplace while protecting your privacy.

Payments can be made securely through Harmelix or in person, depending on how you choose to operate your business. Funds are transferred directly to your connected payout account.

Yes! Harmelix lets you manage both scheduled appointments and walk in customers using a live queue, helping reduce waiting times while keeping customers informed with real time updates.

Yes! Businesses can create their own subscription or membership plans to encourage repeat visits, reward loyal customers, and generate recurring revenue.

Yes! You can add team members, manage individual schedules, assign services, and allow customers to book directly with their preferred professional.

Yes. Every business controls its own cancellation, refund, and no show policies. Customers can review these policies before completing their booking.

Customers can discover your business by searching for services, categories, locations, or your business name. Keeping your profile complete with photos, business details, and updated availability can help improve your visibility in search results.

Yes! Harmelix includes built in messaging so you can answer questions, provide updates, and communicate directly with customers before and after appointments.

Absolutely. Set your business hours, manage your team's schedules, block unavailable times, and update your availability whenever needed.

You can manage or cancel your subscription at any time from your Business Settings. If you're on a monthly or annual plan, your subscription will remain active until the end of your current billing period. Founding Members with Lifetime Access do not have recurring subscription fees.

Booking with Harmelix is easy: 1.⁠ ⁠Open the Harmelix app or website. 2.⁠ ⁠Search for the service or business you’re looking for. 3.⁠ ⁠Select your preferred service. 4.⁠ ⁠Choose either Schedule Reservation or Walk-In – Join Queue. 5.⁠ ⁠Confirm your booking and receive real-time updates until your service begins.

Yes! You can select multiple services during the booking process when offered by the business. Harmelix will include all selected services in one appointment whenever the provider supports multi-service bookings.

Every business sets its own cancellation and no-show policy. If a missed-appointment fee applies, it will be clearly displayed on the business’s profile before you book. We recommend reviewing the provider’s policies before confirming your appointment.

You can pay securely right through the app using a credit/debit card or digital wallet, or you can pay your provider directly in person when you arrive.

We don't charge customers a booking fee! However, keep in mind that individual providers might include their own specific fees depending on the service.

Yes! If your provider has tipping enabled, you’ll see an option to add a little extra during the checkout process.

Because providers manage their own payments, they also handle their own refunds. Just send them a direct message through the app to get the process started.

Use our search filters! You can easily sort by location, reviews to find your perfect match.

Definitely. Every provider’s profile features real ratings and reviews from past clients so you know exactly what to expect.

Your first step should be messaging the provider directly in the app to share your feedback and try to work things out. You can also leave an honest review on their profile.

If you run into a problem that you can't resolve directly with the professional, we are here for you. Reach out to our customer support team at help@harmelix.com and we'll step in to assist.

Download the Harmelix app, tap “Sign Up,” and create your account using your email or google/apple login. If you are a professional looking to list your business, tap “Subscribe” instead.

Navigate to “Profile” or “Settings” in the app to quickly update your name, shop name.

Yes. You delete your account right from the app’s settings menu but it's a soft delete, or if you want permanent delete, reach out to our support team for help.

Just head over to the Help & Support section in the app to open a new support ticket. Simply describe what’s going on and submit! Our admin team will receive your request instantly and get back to you as soon as possible.

Every ticket comes with a live status tracker so you're never left guessing. Open In Progress Resolved Closed

Absolutely! Once your ticket is created, you can message our admin team directly right inside that same ticket. This makes it incredibly easy to stay in touch, and you can keep adding updates or asking questions anytime until your issue is officially marked as Closed.

Look at the “Your Bookings” tab in the app. If it's still missing, send a quick message to your provider to confirm they have you on their schedule.

First, make sure you have the latest version of the app installed. If it’s still acting up, try restarting your phone. Still stuck? Reach out to our support team!

You can drop us an email anytime at help@harmelix.com, or visit the Harmelix website for more ways to get in touch.